Show Side Menu
To view, print or save our practice booklet, click here
Covid-19 Vaccination Programme
Review Our Surgery On NHS Choices
Practice News
Review us on Google
Results From The GP Survey
Missed Appointments
Patient Charter
Over the Counter Medication
Call 111 - When it is less urgent than 999
Contact Us

Why does the receptionist ask what is wrong

  • A receptionist connects the patient with the most appropriate service for their needs.
  • It may be more appropriate to see a different clinician.
  • The GPs have asked reception staff to ask certain questions when booking to help the smooth running of our clinics.
  • It is important to ensure you see the most appropriate clinician.

This can help us save a GP appointment for you when you really need it.

Thank you for your understanding.

Your Neighbourhood Professionals. Just a Click Away!
Care By Us Ltd