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We are now using the Electronic Prescription Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Please let your pharmacy know if you would like to use this service or let us know directly.

Click here to download an information Leaflet on EPS.

Your doctor may decide to put some or all of your medication on a 'REPEAT' prescription. This will allow you to re-order your medication when you run low without booking a doctor's appointment. If your medication is not on repeat, you will need to discuss this with your doctor who will then decide whether to reissue your medication or may speak to you over the phone first.

We do not accept repeat medication requests over the phone. Please ensure you request your medication in plenty of time.

You can order repeat medication in the following ways:

  • Electronic Prescription Service - please nominate a pharmacy with our receptionist or speak with your pharmacist who can action this for you
  • Online via SystmOnline
  • Email:
  • Postbox
  • via Lloyds / Williamsons / Hobbs / Trinity / Yogi as your nominated chemist

Please note: the easiest and safest way to order your prescriptions is online via the Electronic Prescription Service & SystmOnline.

Repeat medication can be requested via your nominated listed Pharmacy or by dropping your repeat request via post or at our reception.

Please do not request your prescription via phone.

Repeat prescriptions should be requested in good time. We aim for all routine requests to be processed within 48 hours (two working days) of receipt at the surgery. Sign up for EPS & your prescription will be sent electronically to the nominated pharmacy with no courier collection required or we offer a number of options for the collection of completed paper scripts:

  • Send direct to Williamsons, Lloyds, Trinity, Hobbs or Yogi chemists (please note this will be dependent on the specific pharmacy and their collection timings) - many local pharmacies are able to offer a FREE Repeat Collection and Delivery Service. Please contact them directly for further information

  • Patient collection from surgery reception within our opening times

  • Post to patients home address (stamped addressed envelopes must be provided to reception in advance)

Prescription requests for antibiotics to be kept 'just in case' whilst you are on holiday will need to be discussed with the GP on duty, please speak with our reception team and note a charge will be levied.

Please Note:

We will not fax a prescription & not all medication is available on repeat request.

Can my GP refuse to give me a prescription that my consultant asked them to provide?

Yes, your GP may refuse because the person who signs the prescription is legally liable for the prescribing and the consequent effects of that drug.

Online Prescriptions

Online prescription requesting is the easiest and quickest way to manage your repeat medication. We recommend that you come and collect your password to access this service from reception. This password will also allow you access to make, amend and cancel appointments online and is simple to use.

Due to patient confidentiality and data protection each adult must collect their own password from the reception team. Children's passwords can be issued to parents or legal guardians.

Click on the link below to access SystmOnline.


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