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Missed Appointments

APPOINTMENT STATISTICS FOR 2019

TOTAL TIME LOST TO DATE = 60 HOURS

TOTAL APPOINTMENTS NOT ATTENDED TO DATE = 364

Month Number of appointments not attended Time lost due to patients not cancelling
(to nearest hour)
January 61 10 Hours
February 70 11.5 Hours
March 61 10 Hours
April 52 8.5 Hours
May 51 8.5 Hours
June  69 11.5 Hours 
July    
August    
September    
October    
November    
December    

Patients with mobile numbers recorded receive both text confirmation & reminders for appointments, our reception staff also endeavour to call anyone with a double appointment to confirm patient will still be attending.

Please do remember to cancel your appointment if you are unable to attend.

Call 01279 827608 or alternatively you can also email parsonageadmin@nhs.net & our reception staff will cancel & also rebook your appointment if required.

Your co-operation is appreciated & will enable other patients in need to utilise cancelled appointment slots.

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Parsonage Surgery, Herts And Essex Hospital, Cavell Drive, Bishop's Stortford, Hertfordshire, CM23 5JH
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Your Neighbourhood Professionals. Just a Click Away! Fairweather Windows
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