GP2GP Records Transfer and My Care Record

Below is information on how we obtain your medical records electronically once you are registered with us & your details have been input onto our clinical system:

Summary of Key Benefits:

The GP2GP record transfer process is designed to automatically retrieve the patient’s record safely, securely and quickly from the previous GP practice. Typically the record will arrive within minutes of the patient details being entered on to the clinical system.

  • Full patient Electronic Health Record (EHR) available for the first appointment
  • Allergies, adverse reactions, medications visible for new patients
  • Safer prescribing
  • More focussed, professional consultation
  • Test results available
  • Clinical & administration time savings

Not every Electronic Health Record can be transferred by GP2GP

  1. Not all GP2GP Electronic Health Records (EHRs) will send due to current restrictions, EHRs over 5MB in size and/or EHRs with more than 99 attachments will not send (a future version of GP2GP will remove these size restrictions) - in these instances, we would request your paper records from the Health Authority, resulting in it taking longer for your full medical details to reach us.

What is a Summary Care Record?

Click here to view a Summary Care Record Easy Read Patient Leaflet

All the settings where you receive healthcare keep their own medical records about you. These places can often only share information from your records by letter, fax or phone. At times this delays information sharing which can affect decision making and slow down treatment. To help improve the sharing of important information about you, the NHS in England is using an electronic record called the Summary Care Record.

Your Summary Care Record contains important information from the record held by your GP practice and includes details of any medicines you are taking, any allergies you suffer from and any bad reactions to medicines that you have previously experienced. Your Summary Care Record also includes your name, address, date of birth and your unique NHS Number to help identify you correctly.

Allowing authorised healthcare staff to have access to this information helps to improve decision making by doctors and other healthcare staff and has prevented mistakes being made when patients are being cared for in an emergency or when their GP practice is closed.

Access to your Summary Care Record is strictly controlled. The only people who can see the information is the healthcare team currently in charge of your care. They can only access your records via a special smartcard and access number (like a chip-and-pin card). Healthcare staff will ask your permission every time they need to look at your Summary Care Record. If they cannot ask you, e.g. because you're unconscious, healthcare staff may look at your record without asking you. If they have to do this the decision will be recorded and checked to ensure that the access was appropriate.

You can choose to opt out of having a Summary Care Record at any time. In that case, you need to let your GP practice know by filling in an opt-out form. If you are unsure if you have already opted out you should talk to the staff at your GP practice. If you change your mind again simply ask your GP to create a new Summary Care Record for you.

My Care Record:

    • My Care Record allows health and care professionals working directly with you to access your medical and social care information. This is to improve the care you receive.
    • This means that those involved in delivering care to you have access to the most up-to-date information about you and will be able to deliver better care for our patients in Hertfordshire and west Essex.
    • By making your information available across the health and care system the direct care team including your GP practice, hospital team or community nurse will be able to see the most up-to-date, accurate information about you.
    • For example, if you were receiving care at the Lister Hospital, the Princess Alexandra Hospital or Watford General Hospital, the doctor treating you would be able to see your GP record on their own computer.

This will lead to:

  • Better co-ordinated and seamless care
  • Quicker diagnosis and treatment
  • More time to spend on clinical care
  • Less paperwork and less repetition
  • Fewer unnecessary clinical tests
  • More accurate prescriptions
  • Safe and secure decision-making

My Care Record will only be used by professionals involved in your care. It will not affect your benefits. The Government or external organisations, such as insurance companies, will not have access to your information via My Care Record.

My Care Record has been reviewed in line with legislation, including General Data Protection Regulations (GDPR). Full details on how we manage your information is available on our website

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