Urgent Update from Radiology Department as of 23.12.2021 to 24.01.22
GP walk-in service and CT scan update
The Princess Alexandra Hospital NHS Trust (PAHT) is currently experiencing disruption to its imaging service, which will affect the GP walk-in service and existing CT scan appointments.
After careful consideration, they are now accepting urgent referrals only from Thursday 23 December, until Monday 24 January, during the times listed below:
The Princess Alexandra Hospital in Harlow – radiology department, location B6:Monday-Friday, 8am-12:30pm and 1:30-7:45pm
Herts and Essex Hospital in Bishop’s Stortford – radiology department: Monday-Friday 8:30am-12:30pm and 1:30-4:30pm
St Margaret’s Hospital in Epping – radiology department: Monday-Friday 8am-4:30pm
At this time, it is necessary to cancel all existing routine CT examinations and reschedule, patients with existing appointments will be contacted by the relevant team.
New referrals will be added to the waiting list, however they will review and see patients in order of clinical priority, so you may experience a longer wait time.
We apologise for any inconvenience caused and thank you for your understanding.
GP plain film walk in service usual opening hours. Please check before attending as subject to change.
The Princess Alexandra Hospital:
Location: Radiology Dept.- Area B6, Hamstel Road, Harlow, Essex, CM20 1QX
Monday-Wednesday & Friday 8am-12:30 & 1:30-7:45pm. Please note routine referrals will not be accepted on Thursdays as OPD imaging referrals will be prioritised on this day.
Saturday & Sunday 9am-1pm
Urgent Referrals - Monday-Friday 8am-7:45pm, Saturday and Sunday 9am-1pm
Herts & Essex Hospital
Location: Radiology Dept- Haymeads Lane, Bishops Stortford, Hertfordshire, CM23 5JH
Monday to Friday 08:30 - 12:30 and 13:30 to 16:30.
St Margarets’s Hospital:
Location: Radiology Dept- The Plain, Epping, Essex, CM16 6TN
Urgent & Routine referrals - Monday-Friday 8am-4:30pm
Phlebotomy (Bloods) from 8th March 2021
Phlebotomy at all sites is now open for routine bloods.
With Swiftqueue appointments the department are able to continue with social distancing and Covid precautions in place.
How to book a blood test:
Blood tests can be booked online at - https://www.pah.nhs.uk/our-services/service/blood-tests-30/
An online blood test appointment system has been launched to improve patient experience.
Appointments for blood tests should be made online, rather than by email or telephone. The appointments system ensures that we can maximise the number of tests we can offer to patients and continue to maintain social distancing in waiting areas.
The new booking system named Swiftqueue - is designed to be easy to access and to manage your appointment. When accessing the Swiftqueue system, you will be guided to create an account and follow the on-screen instructions to arrange your appointment.
Minimal information is required in order to set up your account and make an appointment. You will be asked to provide an email address (this does not need to be your own, it could be a friend, relative or Carer who is assisting you, for example), your name and date of birth.
If you arrive without a pre-booked appointment, you will be allocated the next available slot on arrival. This could be later in the day or a different day during busy times, so all appointments should be pre-booked online in advance.
Hospital Blood Test Opening Hours (Monday to Friday): Telephone: 01279 827030
An outpatient phlebotomy service is available on all three Trust sites (please review COVID-19 restrictions update above as times & venue subject to change)
- from 7.00am - 4.30pm at The Princess Alexandra Hospital
- from 8.30am - 4:00pm at St. Margaret’s Hospital
- from 8.30am - 4.30pm at Herts and Essex Hospital
- Children’s phlebotomy in child friendly room is available at The Princess Alexandra Hospital by appointment Monday to Thursday 1.30pm - 2.30pm
Fasting: If you need to fast before having blood taken it will be stated on the form given by your GP - if unsure please ask. If you are fasting, please have plain water only from 8pm the evening prior to your blood test or 12 hours prior.
Lab Test Guidance for Patients: