Back to News

New pay and display car parking management at Herts & Essex Community Hospital from 10th December 2019 Posted on 28 Nov 2019

We have been asked to circulate the information below from NHS Property Services, this is in relation to the new car parking management at Herts & Essex Hospital, which starts from 10.12.19.

Parsonage Surgery staff are unable to assist patients in relation to car parking, therefore should you have any questions relating to this, please contact the customer support service on 0800 085 3015.

Herts & Essex community hospital.  NHS Property Services

From 10th December 2019, Saba will manage the car park at Herts and Essex Community Hospital on behalf of NHS Property Services.

The new pay and display machines allow motorists to pay for parking via cash, credit/debit card, contactless, phone, app or website.

Longer term parking tariffs have increases to deter non-patients from taking up valuable spaces.

Contact our customer support service for more information: 0800 085 3015

Your questions answered

Q. How much does it cost to park?
A. Charges are as follows:

Time period Cost
0-2 hours £1.00
2-3 hours £2.00
3-4 hours £3.00
4-6 hours £5.00
6-12 hours £12.00
Max stay 12 hours

Q. Why are the costs of longer term parking increasing?
A. This is a very busy area.  Many people are using this car park while they visit local amenities.  By increasing the cost of longer term stays, this should deter some of those people from parking here all day and free up spaces for patients, visitors and staff.

Q. Is there a free period for drop offs and pick ups?
A.There is no free period for cars left unattended in the car park.  However, the dedicated area at the main entrance allows for motorists to drop-off and pick-up patients for free, but vehicles must not be left unattended in this area.

Q. Do Blue Badge Holders park for free?
A. Yes - park in the designated area or any patient bay and display the Blue Badge in your car.

Q. What if my appointment overruns and I overstay?
A. Saba's Parking Attendant will patrol the site so if it's possible to do so, pay for the additional time and display the ticket in your car to avoid a Parking Charge Notice (PCN).  If your appointment overruns and you find a PCN on your vehicle, you are advised to appeal it by following the instructions in the PCN and explain the reason for the overstay as part of the appeal.

Q. How do I appeal a Parking Charge Notice (PCN)?
A. Appeals are handled by Saba, the company managing the parking system.  Details of how to appeal are contained on the reverse of the PCN.  For full details of the appeals process, visit


Should you have any general queries, please contact NHS Property Services customer support: 0800 085 3015

Your Neighbourhood Professionals. Just a Click Away! Care By Us Ltd
Your Neighbourhood Professionals. Just a Click Away! Care By Us Ltd